Welcome to PayMongo Academy

Equip yourself with the tools and resources you need to get ahead in your business!
Start learning about PayMongo's products, services, and more.

What is PayMongo?

We are a payment gateway that makes it easy for your business to accept payments through credit cards, e-wallets, and over-the-counter transactions. Here, you will learn the step-by-step process in creating your PayMongo account and what requirements you need to get started.

Activating your account

In this video, we'll explain more about our quick activation process for verifying the validity of your business.

Submitting documents for activation

Get started on your activation process. Check out this handy list of documents you need to submit to our Onboarding team.

How our pricing works

We want to make it as easy as possible for businesses to use the PayMongo platform! Learn everything you need to know about our pricing below.

Ways to accept payments with PayMongo

Here's a quick overview of our payment collection products!

Navigating the Dashboard

Learn how to handle all your online payments like a pro with the PayMongo Dashboard.

Managing your payments

PayMongo makes it possible for you to efficiently manage your payments. Here’s a step-by-step guide on issuing refunds and exporting payments with a few clicks on your PayMongo Dashboard.

Exporting payments

Here you'll learn how to use the export payments feature and how to generate a CSV report for your transactions.

Refunding payments

Learn how you can fully or partially refund your customer’s payments.

Requesting for official receipts

PayMongo can issue Official Receipts (ORs) on a monthly or quarterly basis. Learn how to request for official receipts here.

Receiving payments

In this lesson, you’ll find out the difference between payments and payouts. You’ll also learn how and when you can receive your payments.

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Keeping your online business safe from scams

Here are some tips to keep your business safe from online scams, phishing, and other types of fraud.

Registering your business name with DTI

One of the first steps to legitimizing your business is registering with the DTI. Here is a step-by-step video on how to successfully register your business name with DTI.